In Hertfordshire, residents who provide care for a family member, friend or neighbour can get help preparing for emergency situations with Hertfordshire County Council’s ‘in case of emergency’ plans.
‘In case of emergency’ plans allow carers to record useful information on what they would like to happen if an emergency occurred. Information that can be captured includes:
- Emergency contacts
- Where relevant medication is kept
- What the communication needs are for the person requiring care
- If they are able to remain safely at home on their own
Once the in case of emergency plan information has been received by Hertfordshire County Council, carers receive an ‘I am a Carer’ card and key fob, with contact information for a 24-hour hotline. In the event of an emergency, anyone who has access to the card/fob can contact Hertfordshire County Council, who will put the plan in place to make sure the person who needs care gets the support they need.
Carers can complete an ‘in case of emergency’ plan online, or call 0300 1234 042 for assistance on completing the form.
