Chargeable Garden Waste Collection Service

Existing customers

Renewals

The renewal period has ended. If you received a cancellation letter and want to continue your service, you'll need to sign up again.

If you paid by direct debit, your service renewed automatically. Payment was taken on 1 July.

All Direct Debit customers have received new stickers. Please apply these to the back of your green bin ready for collection.

Direct Debit failed payments

If we couldn't process your direct debit payment, you will have received a letter. For your collections to continue you will need to sign up again.

New customers

Sign up to the service

• The service period runs from 1 September 2024 to 31 August 2025
• You can sign up anytime during the year, but there are no discounts for late sign-ups and no refunds if you cancel

How does it work?

Follow these steps:

1. Login or register for a My Watford account
2. Sign up for the garden waste collection service
3. You will receive a sticker for each bin within two weeks
4. Apply the sticker to the back of your green bin
5. Put your bin out for collection on your property boundary by 6am on your collection day
6. Bring your bin back within 24 hours of collection

How much does it cost?

Standard

• £55 a year for first bin
• £75 a year for each additional bin (up to seven bins in total)

Those receiving council-related benefits

• £40 a year for each bin (see terms and conditions - up to seven bins in total)

Here is a list of qualifying benefits:

• Child Tax Credit
• Council Tax Benefit / Local Council Tax Reduction Scheme
• Employment and Support Allowance (income based)
• Guaranteed Pension Credit (not Savings Pension Credit)
• Housing Benefit
• Income Support
• Job Seekers Allowance (income based)
• Universal Credit
• Working Tax Credit

Qualifying schools, places of worship and charity shops

• £50 a year for each bin (up to seven bins in total)