In this section
Flats
If you are a resident you will need to speak to your managing agent (or equivalent other) to request a garden waste collection on your behalf. Watford Borough Council will not introduce this service without prior authorisation and payment from your managing agent. If you are a managing agent, you can now sign up to our garden waste collection service. Managing agents should select the first number in the block of flats they wish to sign up for e.g. if you manage a block of 20 flats, 1-20 Example Street, select 1 Example Street - you will be able to sign up for up to 7 bins at this address.
Payment
Payment must be made by debit/credit card or by Direct Debit. We are not issuing invoices for this service.
Food waste
We are now offering all blocks of flats/apartments a free weekly food waste collection service. This is an optional service, if you would like this to be introduced, please ask your managing agent to email Veolia. We will not introduce this service without prior authorisation from your managing agent.
If your managing agent does not want to add in free weekly food waste and you currently recycle food waste in the garden waste bin, you can continue to do this if your managing agent signs up to the garden waste service. If they don't sign up, you can put your food waste in the non-recyclable waste bin.
If your managing agent chooses not to sign up to the chargeable garden waste service, your green bin(s) will be removed.
