In this section
We are making changes to our direct debit system. All direct debit customers should receive an email from psadmin@accesspaysuite.com explaining the changes
Sign up to our Garden Waste Service
- The service period runs from 1 September 2024 to 31 August 2025
- You can sign up anytime during the year, but there are no discounts for late sign-ups and no refunds if you cancel
How does it work?
Follow these steps:
- Login or register for a My Watford account
- Sign up for the garden waste collection service
- You will receive a sticker for each bin within two weeks
- Apply the sticker to the back of your green bin
- Put your bin out for collection on your property boundary by 6am on your collection day
- Bring your bin back within 24 hours of collection
How much does it cost?
Standard
- £55 a year for first bin
- £75 a year for each additional bin (up to seven bins in total)
Those receiving council-related benefits
- £40 a year for each bin (see terms and conditions - up to seven bins in total)
Here is a list of qualifying benefits:
- Child Tax Credit
- Council Tax Benefit / Local Council Tax Reduction Scheme
- Employment and Support Allowance (income based)
- Guaranteed Pension Credit (not Savings Pension Credit)
- Housing Benefit
- Income Support
- Job Seekers Allowance (income based)
- Universal Credit
- Working Tax Credit
Qualifying schools, places of worship and charity shops
- £55 a year for each bin (up to seven bins in total)
Card payments - renewals
The renewal period will run between 1 June 2025 and 31 August 2025.
If you pay by card, you will need to renew your service to continue your collections from 1 September 2025.
