Home Connections Guide

If you started an application but did not complete it, your application has likely been saved. Follow these steps to finish your application:

1. Complete your application promptly: You must complete your application within 30 days of starting it, or it will be automatically deleted.
2. Access your saved application: Scroll to the bottom left of the screen and click on 'Log In'.
3. Log into your account:
   • Enter your ID, password and answer your security question.
   • Click 'Log In'.
4. Forgot your login details? If you do not have your login details, see our guide: 'Re-setting your login details'.
5. Finish your application:
   • Under 'Housing Register' / 'Housing Advice', click on 'Continue my application'.
   • Click on 'Finish my application'.
6. Update your information:
   • Update address history:
     • Click 'Next' at the bottom of the screen to go to 'Household Members'.
     • Click on your name, then click 'Edit'.
     • Scroll down to the 'Address' section and update your 'Address history'.
   • Add household members:
     • Click 'Next' at the bottom-right of the screen until you reach the 'Household Members' section.
     • Add all members of your household.
7. Complete all required sections:
   • ​​​​​​​​​​​​​​Fill in all parts of the application section marked with a red asterisk (*) to finish the application.
   • The 'Declaration' page is the last section to complete the form.
8. Save your information:
   • ​​​​​​​Make a note of your ID Number, password and security questions so you can save the form and log back in at any time.