Home Connections Guide

Re-setting your password and login details

If you have forgotten your login details or password for your online application or the bidding site, follow these steps to reset them:

  1. Go to Home Connections: Home Connections landing.
  2. Click 'Login': This will open a new window.
  3. Select 'Forgot my Login Details': In the box where it asks for your User ID and password, click on 'Forgot my Login Details'.
  4. Choose a reset option: A new window will open. Choose one of the following options:
    • Reset using my personal details
    • Reset using my Email ID, Household ID or Application ID (if known).
  5. Save your information: Write down your ID number, password and security questions so you can log back in at any time.

 

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